Terms & Conditions

Last Updated: November 9, 2025

Welcome to Polaris AI Marketing (“we,” “us,” “our,” or “the Company”). By accessing or using our website, digital systems, or marketing services—including smart websites, AI voice and chat systems, reputation management, and automation—you agree to these Terms & Conditions (“Terms”). If you do not agree, please discontinue use of our website and services.

1. Use of Website and Services

You agree to use our website and services only for lawful purposes. You will not:

- Violate any law or regulation.

- Interfere with or disrupt our website or systems.

- Use automated tools to harvest or collect data without permission.

- Engage in any deceptive or fraudulent activity.

We may suspend or terminate access if these Terms are violated.

2. Services and Agreements

Polaris AI Marketing provides digital marketing systems, consulting, and AI-powered automation for small businesses. Each client project is governed by its own written proposal or agreement defining scope, deliverables, and payment terms.

3. Client Responsibilities

When using our services you agree to:

- Provide accurate information and maintain confidentiality of all login credentials.

- Notify us promptly of unauthorized access to your accounts.

- Comply with all applicable laws related to your use of AI and communication tools.

4. Payment and Billing

All fees are due as stated in your individual agreement.

- Late Payments: Past-due balances may result in service suspension.

- Refunds: Because services are customized, payments for completed work are non-refundable.

- Taxes: Clients are responsible for all applicable taxes.

5. Intellectual Property

All materials created by Polaris AI Marketing—web designs, written content, workflows, and automation scripts—remain our property until paid in full. After full payment, you receive a non-exclusive license to use the final deliverables for your own business. You may not resell or redistribute them without written permission.

6. AI Systems and Voice Agents

Our AI voice and chat systems assist with lead capture and customer communication. By using these systems, you acknowledge that:

- Some interactions may be automated and recorded.

- You are responsible for complying with communication and privacy laws.

- We are not liable for outcomes resulting from automation errors or misuse.

7. Limitation of Liability

To the fullest extent permitted by law, Polaris AI Marketing and its affiliates are not liable for indirect, incidental, or consequential damages—including lost profits or data—arising from your use of our services. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

8. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, performance, or availability.

9. Third-Party Services

Our systems may connect with third-party platforms such as Google or Meta. We do not control these services and are not responsible for their content, performance, or data practices.

10. Communications Compliance

By providing your contact information, you consent to receive transactional and promotional messages from Polaris AI Marketing by email, phone, or SMS, as permitted by law. Message frequency may vary, and standard message and data rates may apply.
You can opt out of promotional messages at any time by following the instructions in the message or by contacting us directly.
Our communication practices comply with the CAN-SPAM Act and other applicable laws. For full details, please see our Privacy Policy.

11. Indemnification

You agree to indemnify and hold harmless Polaris AI Marketing, its owners, and employees from any claims, losses, or expenses arising from your use of our services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Florida. All disputes shall be resolved in the courts of Hillsborough County, Florida.

13. Changes to Terms

We may update these Terms from time to time. The revised version will be posted here with a new “Last Updated” date. Continued use of our website or services signifies acceptance of any changes.

14. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Polaris AI Marketing LLC
Website: https://joinpolarisai.com
Email: [email protected]
Phone: +1 813-422-1199
Registered Address: 7901 4th St. N, Ste 300 #16725, St. Petersburg, FL 33702